Shipping & Returns
PAYMENT and SHIPPING INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
West Coast Armory accepts payment by Money Order, Certified Certified Check, and Personal Check. Personel checks will be held for 10 days or until they clear. All firearm prices listed are at a 3% cash discount, we do accept VISA, Mastercard, Discover, and American Express for an additional 3%.
WHAT IS SHIPPING GOING TO COST ME?
Most shipping costs are listed, all others are based on your order total and will be calculated during checkout.
HOW LONG DO I HAVE TO WAIT?
If an item is listed on our Website will typically be in stock and available to ship within one to three business days (M-F). All packages for continental U.S. addresses are shipped via UPS and/or USPS and transit times will vary depending on location. If you would like an order sent via another carrier (UPS or US Postal), or expedited via Air shipping, please note this on checkout. We will call you with additional shipping cost. Orders going to Hawaii or Alaska and APO/FPO addresses are typically sent via Priority US Postal regardless of what shipping method is selected at checkout. Shortly after an order is placed you will receive a confirmation email detailing specifics of the order. When an item(s) ships an order shipment email with tracking info will also be sent.
DO YOU SHIP INTERNATIONALLY?
We do NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia.
WHAT ARE THE TAX RATES?
To cover sales tax, a fee of approximately 9.5% (subject to change) will be added to the total for orders with a billing address in Washington State. Although we, as the seller, are not obligated to collect sales tax for states other than Washington State, a purchase from us is subject to your state’s sales/use tax unless it is specifically exempt from taxation. A purchase is not exempt merely because it is made over the Internet or by other remote means. Your state, if it imposes a sales/use tax, requires that you report and pay the tax due on your purchases. Details of how to file this return may be found on your state’s department of revenue website.
RETURNS and EXCHANGES
WHAT IS YOUR RETURN POLICY PRODUCTS?
We allow a 3 day, non firing, inspection period for all items sold. There will be a 10% re-stocking fee for any returns, unless the item you received from us is not the item you ordered, different from the description, or it is damaged in some way, we will make every effort to replace it as soon as possible. If damaged in shipping we will work with the shipper for the insurance coverage.
However, in either case, return and/or re-delivery shipping costs are the customers’ responsibility.
HOW DO I MAKE A RETURN?
To make a return, please take the following steps:
Before returning any product please contact us first at email@example.com.
Ship the item back in the original packaging. If that is not possible, please wrap the item in bubble wrap or other quality padding and place in an appropriate box. The item must be securely wrapped inside the box during transport as we cannot be responsible for shipping damages, and please obtain tracking information in case the package is lost in transit.
Include a note containing your name, shipping address, phone number and email, and reason for the return (including information about the firearm, ammo, and usage environment for defective returns). Please include a copy of the receipt if possible as well.
Packages must be returned prepaid- we do not accept COD packages